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 Newsletter: September 2022


Editor's Note

It's September and Spring has sprung.

Exciting times as we get nearer the end of the year. With so much still to happen and take place its go, go, go.

Have you booked your seat at the conference this year as it is lining up to be a good one. Have you entered the awards as yet? Do not leave it to the last minute start finalising your entries now.

Our current sponsors are:

Pivotal Data
Headline Sponsor for both Events
Talksure SA
Best international Outsource Contact Centre
Best Technology Innovation Internal and External

Secure your sponsorship quickly.

The CCMG are very excited to announce that we have once again for the 3rd time running been re-recognised as the Professional Body for the Contact Centre Industry. This recognition has been awarded after a very rigours process and is valid for the next 5 years.

Well done to our team for ensuring that we deliver an excellent service to the industry. To the CCMG Designated Professionals in the industry you are in excellent hands with your Professional Body.

Kind regards
Sharon Haigh (MPP-CCM)
Masters Professional Practitioner in Contact Centre Management NQF8

Get all the latest info and updates from the CCMG. Create your profile here

This year, the Contact Centre Management Group will explore how contact centres are winning and how they can continue to evolve to deliver genuinely brilliant colleague and customer experiences in this fast-paced industry of changes.

Sponsorship of the Industry Awards is an excellent opportunity for your organisation to achieve optimum visibility in a highly focused environment. You will also benefit immensely by the association of your organisation with that of industry trailblazers as well as the support of the Professional Body for the Industry. Find out more


Thank you to our Supporters


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