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 Newsletter: February 2022


Editor's Note

Welcome to 2023

I hope you have had time to catch up on the backlog from the holidays and that you have steadied the ship for 2023. The CCMG wish for all of you only the best of health, new business and happiness in 2023.

We at the CCMG are confident that this will be the year when we once again get together and celebrate face to face.

On the charts and in the stars for this year will be.

  • Monthly Webinars: our first was on the 31st January that went very well.
  • Public Services Designations: There is a new regulation tht requires all public services staff to be members of a professional Body and also have their SAQA registered Designation.
  • Conferences: We are doing 3 face to face conferences this year one in KZN, WC and GP
  • Awards: To be launched soon for end of November.
Kind regards
Sharon Haigh (MPP-CCM)
Masters Professional Practitioner in Contact Centre Management NQF8

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