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CCMG Newsletter: November 2023

It's November and approximately 55 days to Xmas. 

I was surprised to see that Xmas decorations were already out with all the Halloween decorations, Halloween is not really a South African celebration and for years in the area I was living in there were no Trick or Treat kids looking for their sugar rush. Now living in a different area this seems to be the thing to do or are the kids just harassing the neighbour’s for free sweets?

As we get ready for the upcoming industry (non CCMG) conferences and other celebrations in November, we are very happy that due to industry pressure we have moved the CCMG National Conferences and Awards events to April 2024 which will alleviate the pressure of attending many events in a short timespace.

We have a fantastic line up of speakers for the conferences so please watch this space for their profiles and overviews of their presentations. Please ensure that you allocate money in your budget for next year so that you do not miss out on the Conferences. Reserve your seat here

The entries are still open for the awards, these will close on the 15th December. We will then pass this over to the judges to do the first round of Judging. Enter the Awards here

The sponsorship opportunities are also reviewed and you can view them here

Kind regards
Sharon Haigh (MPP-CCM)
Masters Professional Practitioner in Contact Centre Management NQF8

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