Read this mail online | Newsletter Archive | Subscribe to this newsletter

April 2024

This April is all about the Conference and the Awards. 

Conference update:

Please have a look at the speakers and their topics for the conference. Here. You can also look at their Bio’s. Here.  Now that we have tickled your taste buds book your seats. Here.

The Awards:

The judging is over both the paper-based judging and the virtual interviews of the finalists went very well.  The scores have been audited and compared.  It was very easy to see the finalists as the difference was clear.  In many cases their scores were so close or the same.  The quality of the entries this year are of a very high standard and when you look at the finalists you can definitely see that there is stiff competition in the industry.  The virtual judging also resulted in very close outcomes, so close that all the finalists should be winners.  It is however a competition and there must be winners. We now wait with bated breath for the 24th April for the event.

To find out who the finalists are. Here. Only a few seats still available, to book. Here.

The team at the CCMG are running around getting all the finer things sorted for the events.

Conference:

Date 24th April 2024

Venue: Balalaika Hotel Sandton

Time: 08:00 for morning coffee

Awards:

Date 24th April 2024

Venue: Balalaika Hotel Sandton

Time: 18:00

Dress Code: Boardroom Best.

Kind regards
Sharon Haigh (MPP-CCM)
Masters Professional Practitioner in Contact Centre Management NQF8

Get all the latest info and updates from the CCMG. Create your profile here

       
This employee engagement research provides leaders in South Africa with country-specific insights to incorporate into their broader CX strategies.
 

Featured Articles

Purpose is not skill and skill is not purpose.
The temptation to "fake it till you make it" can be strong, especially when we're driven by a deep-seated purpose. Yet, authenticity in our abilities is non-negotiable. The fulfillment that comes from achieving our goals should not be tainted by shortcuts. The cost? Your credibility. Read more

Price Increase from 1 March
As we strive to enhance our products and services, we have carefully reviewed and adjusted our pricing to ensure we can maintain the high standards you expect from us. These changes reflect our commitment to delivering exceptional value and maintaining the quality you deserve. We remain dedicated to providing you with top-notch service and innovative solutions. If you have any questions or concerns, please do not hesitate to reach out to our customer support team. We want to express our sincere gratitude for your continued support.
Individual Membership and Professional Designations
Company Membership

 
 
 

Thank you to our Supporters

 
 

Have your say

Do you want to share your views with like-minded people with a passion for the South African contact centre industry?
Send your submissions by email to info@ccmg.org.za. We will publish the best stories and viewpoints on our website &/or in our monthly newsletter.

Share

Why keep it to yourself? Share this newsletter with friends and colleagues.
Join us on Facebook  •  Join our group on LinkedIn  •  Follow us on Twitter  •  Subscribe to this newsletter

Contact us

Tel:010 003 0020  •  Email:info@ccmg.org.za