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EDITOR'S NOTE: SEPTEMBER 2024

Welcome to spring. Guys can you believe that people are already working on the year end functions. Not sure about you but it feels like there is still so much to do this year are we going to have enough time? How do you plan to get through the last months of this year. People are planning their holidays, holidays we say not at CCMG this is our busy time.

On Webinars, we had a fantastic session with Kevin Brits re: “The Future of Work Overview’s” again a fantastic presentation and knowledge sharing from Kevin. A big thanks to him for his constant participation in the CCMG and the quality of his presentations.,

Our next Webinar on the 18th of September brings back another favourite, Phillip Scheepers who is going to update us on what it means to be POPIA compliant. Now that the regulator has gotten her teeth into the role, she has not been shy with clamping down on companies that are not complying with POPIA. Register now as it is going to be a good session.

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Kind regards
Sharon Haigh (MPP-CCM)
Masters Professional Practitioner in Contact Centre Management NQF8

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WEBINAR: What does it mean to be POPIA compliant?

Date: 18th September
Time: 10:00 – 11:00
1 CPD Point

REGISTER NOW

Being POPIA compliant means ensuring lawful, secure, and transparent handling of personal information while respecting data subjects' rights and continually improving data protection practices.

From Panic to POPIA compliance

  • Dispelling Misconceptions: Educate eemployees about the difference between IT security and privacy
  • Accountability Framework: Ensure that the CEO and executive management understand their accountability under POPIA
  • Information Ownership: Clarify that business units, not IT are the owners of personal information
  • Legal Familiarity: Familiarise key personnell with POPIA and related legislation like PAIA to reduce fear and confusion.

Attendees can submit questions beforehand. Please email your questions to info@ccmg.org.za

 

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Features

CCMG Conference 2025 Call for Speakers

Sometimes we do not have to look further than our own doorstep for inspiration and motivation. Our aim will be for a no Waffle, no Sales Pitches just Straight Talking from the industry Subject matter Experts.

Find out more

 

Thank you to our Supporters

 
 

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